8 Tips For IT Support in Springfield


Springfield is the political hub of Illinois and home to a bustling business community. With all that action, it can be difficult to slow down and focus on what's necessary. For example: every Springfield business needs to have quality IT support at the top of its priority list. With that in mind, here are 8 tips for IT support in Springfield that every business leader should read and share. If that describes you, make sure that you pass these tips along:


1. Set Stronger Passwords

IT support in Springfield starts with each and every individual employee. A strong password is critical for protecting private data and keeping your network secure. If you're concerned about remembering several passwords, consider using a password manager and implementing multi-factor authentication on each device and program. 


2. Make Updates Mandatory

While software updates can seem like an annoyance, companies like Microsoft include important security patches that fix vulnerabilities. Make it standard practice to keep all software up to date to keep your business safe.


3. Use Anti-Virus Software

Anti-Virus software won't solve all of your problems, but it is still effective. It shouldn't be taken for granted. Every security measure counts and anti-virus is a great way to detect threats on your device.


4. Limit Access

Be careful about who is granted access to what. One of your greatest security vulnerabilities is people. Cyber criminals know that people can be tricked, manipulated, and scammed. That's why social engineering attacks, like phishing, are so effective. By limiting access to sensitive data within your organization, you're decreasing the chances that those credentials are stolen.


5. Don't Neglect Mobile

Mobile devices are ubiquitous now. Even though many mobile devices are the personal property of employees, you still need to have a security strategy in place that governs when and how company data can be accessed on them. Mobile devices often seem relaxed, but they can be legitimate security weak points. 


6. Keep Your Eye on the News

Knowledge is power. In this case, knowing what's in the news and what cyber crime attacks are grabbing headlines will give you a leg up in thwarting them. Being informed is a powerful tool and it will help you stay ahead of any attacks. 


7. Put a Disaster Recovery Plan in Place

What does your Disaster Recovery plan look like? If you're unable to answer that question, there's a problem. You need to know what to expect should the worst happen. Whether that's a natural disaster or a data disaster, you need to have a plan in place ahead of time to maintain business continuity. 


8. Build a Security Awareness Strategy

Security Awareness is a key to combating cyber crime. Security Awareness programming prepares your team to help keep your business secure. By remaining vigilant, your team can help thwart social engineering attacks, adhere to best practices, and keep data in the right hands.


Download Our Security Awareness Guide