Does your organization accept credit cards? If you do, your organization needs to follow the PCI-DSS compliance standards. PCI-DSS stands for Payment Card Industry Data Security Standards; they were adopted as a shared set of data security standards by the major US credit card companies in 2005. Complying with these standards protects your organization from liability in the event of a breach.Read More
- Must be at least 6 characters
- Must contain upper and lowercase letters, a number, and a symbol
- Must change every 60 days
Sound familiar? These have been standard rules for password creation for decades. The National Institute of Standards and Technology (NIST) is the government organization behind these familiar password rules, and just earlier this year they annouced that their official standards and recommendations are going to be undergoing a major re-write. They've sought advice from cybersecurity experts and have been open with their development of a new standard for passwords. While not yet official, here is a look at the major cybersecurity themes in the drafts of the new regulation:Read More
The first half of this year, Microsoft has been rolling out a new application for its Office 365 platform, Microsoft Teams.Read More
At some point, every business leader asks themselves, "What should I consider when hiring a tech support provider?"
It's a good question and the answers aren't cut and dried. Your business is unique, as are its technology needs. As you think through what technology you need and what challenges your business faces related to technology, it's important to consider several things. You need to assess whether your company will have an internal (in the building) or an external (a technology partner) team. If your company already has an internal team, that doesn't disqualify it from utilizing an external team. Companies with an internal team often find that an external partner is an enormous asset - supplementing internal employees and providing resources that can't be found within company walls. You need to consider the cost of your tech support and the money that your solution may be saving you. Finally, you need to look at today and tomorrow and find a solution that will fit both.Read More
Does your IT department feel understaffed? Do they lack the necessary resources to get the job done consistently? Is your emergency response plan lacking? If you can answer 'Yes' to any of those questions, your team needs to expand. But, expansion means hiring and hiring means spending. If that's not a feasible solution for your business, consider outsourced tech support. Partnering with a third party IT company can be a supplement to or in place of your current IT department. Depending on your company's specific challenges, your technology team can take any number of shapes.
Here is why it's time to take a closer look at third party support:Read More
One of the hardest business expenses to justify when budgeting can be training and education for employees. When a budgetary line item doesn't directly affect your revenue, it can be tough to decide to invest in it. Investing in your employees through a continuing education program is an important step toward growing your business. Below are some reasons that you should consider implementing a continuing education program in your organization.Read More
Most business leaders go into each year thinking the same thing: "How do I improve the bottom line?" It is, after all, the bottom line: the ultimate metric by which a business is measured. For all the ways that a business can cut costs, the most successful are those that have long-lasting effects and actually improve operations in the process. For example, have you considered outsourced tech support? While small to midsize businesses may have an internal IT employee (that is, singular) on staff, a full-service staff is not in the budget. So, in response, the internal IT employee handles what he or she can until something really goes wrong and then a call is placed to a third party for an incident-by-incident fix. If that sounds like your business, there is a better way to go about things.Read More
The financial and banking industry is under constant siege. For obvious reasons (large sums of money and sensitive personal data), banks are a continuous target for cyber criminals around the world. In response, banks face strict regulations, sky-high compliance standards, and intense public scrutiny. When evaluating your bank's technology support, there is plenty to take into account. Now is the perfect time to start evaluating your current IT support and making sure that every base is covered and then covered again.Read More
Technology has challenged preconceptions of what the workforce is supposed to look like. It used to be straightforward: you hired full-time employees and they sat at a desk in your office. Now, that's negotiable. Contractors, freelancers, remote workers, and external teams have become common. It's a natural progression of the workforce made possible by technology. Modern technology is making communication easier than ever - making physical location less and less meaningful.
Every business is different. But, across the board, there are compelling reasons to believe that leveraging external resources will greatly improve your bottom line. That is especially true for information technology support. Below are 5 'E's' that explain why you should consider using external information technology support to boost your bottom line:Read More
The old adage 'The Show Must Go On' applies to business very literally. If the show doesn't go on, money isn't made, and soon, the business no longer exists.Read More